By using our services you agree to these terms - Please read them carefully.


1. Introduction

SUMMARY: We are committed to transparency. This document explains our practices concerning your Personal Information and applies to all Rouut users.

Welcome to the Rouut website available at https://rouut.com ( "Website" ). Rouut Inc ( "Rouut", "we", "us" and/or "Service" ) is committed to transparency and has created this Privacy Policy (" Policy") to provide you with all tools necessary to understand how we collect, use and protect your Personal Information.

We treat Users' privacy very seriously and make it a high priority to ensure the security and confidentiality of the personal data you provide us when you visit our Website or use our Service. We don't track anything you do, neither monetize your information nor share it without your explicit and informed consent.

We highly encourage everyone to review this Policy carefully, as it contains important information about users' rights and obligations.


2. Definitions

It will be helpful for you if we explain the terms that you may encounter while reading this document.

  1. 'Content' is information, materials and other content, including, but not limited to, video, sounds, text, and designs.

  2. 'Visitor' refers to any individual Internet browser that may view any portion of the Site, particularly public portions of the site that do not require registration.

  3. 'User' refers to any Visitor or registered user of Rouut, namely a person that seeks to use and engage with Rouut Content.

  4. ‘Creator’ means a User who has set up their Rouut account as a Creator account to post Content on Rouut to be viewed by Supporters.

  5. ‘Supporters’ means a User who follows a Creator and is able to view the Creator's Content.

  6. 'Personal Information' is information that can identify a natural person alone or in combination with other information, e.g. name, email address, online identifiers, etc.

  7. 'Non-Personal Information' – refers to information that is not considered 'Personal' under applicable law, such as anonymous session management cookies or information about your device.

  8. 'Data Subject' refers to any User whose information is being processed. 'Processed' means stored, used, shared, etc.

  9. 'Profile' is the section of our app where you can edit the Personal Information that is displayed publicly.

  10. 'Cookie’ is a small text file that a website saves on your computer or mobile device when you visit the site. This small text file enables a site to remember your actions and preferences for a specified period of time so you don’t have to re-enter your login or settings information each time you visit a new page on our site.


3. Information we collect

SUMMARY: In order for our Service to work, we need to collect certain Information from you. This Information may include Personal Information, such as your name, but also some non-identifiable information, such as session storage properties, metadata, and basic information about your device.

Rouut collects or receives information from users in different ways. We ask you to provide basic Personal Information during the registration process, such as your name and email address. Your Internet browser or device on which you are using our app collects certain information as well, such as your device/browser information and IP address.

Once you register, your name and additional information that you choose to include in your profile is public and is visible to all Users of the Service. This information may include:

  • the profile picture you upload;

  • your name;

  • location (provided optionally by Users, Rouut does not collect it automatically);

  • the information that you decide to include in the "Bio" section of your Profile.

3.1. Usage Information

Rouut will inevitably collect some usage information automatically when you visit and/or use the Service and store it in log files. This information refers mainly to the technical information about your use of the Service through your internet browser or mobile device and is necessary for the correct technical functioning of the Service. We use this information to administer the Service and improve the Site and our Services to our users' needs.

This information may include, but is not limited to:

  • Usage information Refers to the information that is uploaded to the Service and stored in log files. It relates to how you use the Service. When you use a mobile device to access our Service, we may access, collect, and/or monitor one or more "device identifiers". These are small data files stored on or associated with your mobile device, which uniquely identify your mobile device. However, we only collect and store those identifiers for session management. After a User finishes a session, the device identifiers are deleted from our logs.

  • Services Metadata Metadata is usually technical information that is associated with your use of the Service or any Content you post. For example, metadata can describe how, when, and by whom a piece of user Content was posted and how that Content is formatted. Rouut processes metadata for the least amount of time possible and only enough for the application to function properly. The content you post is stripped off of metadata during the initial stage of processing.

  • Session management cookies We use this mechanism to store session information for a particular user. When a User logs into the Service, his/her session ID will be stored on the server until he logs out. A session is initiated when a User logs onto the Service and is terminated when he or she logs out. The User's Session ID is a random string of numbers and is non-identifiable on its own. The User's Session ID is 'assigned' to the User and each time the User logs into the service, he/she retrieves that assigned key.

3.2. Communications Information

We enable Users to communicate with each other through the commenting functionality under posts.

We advise not to disclose any personal information, especially any sensitive personal information such as health/genetic information, racial/religious/ethnic background, etc. in comments.

3.3. Information that you should not provide to us

We do not require any kind of sensitive information, such as health/genetic information, racial/religious or ethnic backgrounds, etc.


4. How we collect information

SUMMARY: We obtain information about you when you voluntarily give it to us.

We use different methods to collect Personal Information from and about you, for example:

  • Direct disclosure – occurs when you register for the Service or fill in the forms in your Profile with Personal Information. It also happens when you disclose Personal Information through post/phone/email correspondence.

  • Automated technologies – As you interact with our Service, we may automatically collect certain technical information about your device, information about your behavior on the Service, etc. This is explained in more detail in part 3.1. of this Policy.


5. How we use the Personal Information collected

SUMMARY: We use the information collected to ensure the proper functioning of our Service, maintain security, and/or comply with our legal obligations.

Rouut will use your Personal Information only when it is allowed to by applicable law and in a manner that is consistent with this Policy.

We use your Personal Information for the following purposes:

5.1. Providing and maintaining the best version of the Service

Enabling the Service to function most effectively lies in our legitimate interest. Rouut uses the Personal and non-Personal Information to:

  • Create and update your account.

  • Maintain your Profile and make it visible to other users.

  • Enable you to contact us and for us to respond to you.

  • Contact you with administrative communication when it is necessary, for example when we update our policies.

5.2. Maintaining the appropriate level of safety and security

Rouut is committed to keeping the Service safe and secure. We may use your non-identifiable information to:

  • Perform internal operations necessary to provide our services, including troubleshooting software bugs and operational problems;

  • to conduct basic data analysis, testing, and research.

5.3. Communicating relevant information to you

In the future, Rouut may use the Personal Information it collects to inform you about services, studies, surveys, and news. Users have the right to object to this type of use of their Personal Information, see section 8.1. of this Policy for more information. Before we introduce such type of processing, every User will be informed about it and will have the choice to opt-in to such processing.

We may process your information in a necessary way for compliance with a legal obligation we may encounter. Apart from the domestic/international regulations, this may include the need to comply with applicable court orders, legal requirements, legal proceedings, document requests, industry standards, and our policies.


6. How we share your information

SUMMARY: Part of the Personal Information that you share with us is also shared with the community of our Users. You can decide which Personal Information will be displayed on your Profile by making changes in the 'Manage Profile' tab of the Rouut app.

6.1. We display information on your Profile

We are a social network and due to this fact, we need to display some basic information about you publicly. You can always decide which Personal Information is being displayed by making changes in the 'Manage Profile' section.

Data minimization is important for us and we collect and display only the bare minimum of the information necessary for the proper functioning of our Service.

6.2. We share information with Rouut's service providers

Rouut needs to provide certain information to service providers in order to ensure the proper functioning of the Service.

Every time we share any Personal Information with a third party, we make sure that it's done lawfully and in compliance with all the applicable regulations, such as the GDPR. We also make sure that the entities we share your information with adhere to the applicable law and offer appropriate safeguards to the information we disclose.

Rouut shares only the information that is relevant for the purpose we are sharing it. We regulate our relationships with third parties with appropriate contracts and we take all commercially reasonable steps to ensure full information security.

Currently, Rouut shares User's Personal Information with Amazon Web Services, the service that hosts the application on the Internet, and Stripe, Rouut's payment processor.

Rouut must share User's email address with Stripe for the purpose of it being a payment identifier. Rouut does not retain any financial information about its users. All such information is provided to the payment processor, whose use of your personal information is governed by its privacy policy available at https://stripe.com/privacy.

6.3. We disclose the information if legally required to do so

Rouut must share information with government agencies as required by law in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.


7. Information retention and deletion

SUMMARY: We store your Personal Information for as long as you are a registered user. After deleting the account, your Personal Information is erased from our databases.

Rouut must retain your Personal Information for the period when you are a registered User to ensure the proper functioning of our Service.

You may request deletion of your account at any time by filling the form here.

If you delete your profile, the entire account information will be permanently deleted from our system when you confirm your wish to delete your account.


8. Users and the GDPR

SUMMARY: As a User of Rouut, the GDPR grants you a number of rights concerning the use, storage, and processing of your Personal Information.

The General Data Protection Regulation (the 'GDPR') is an EU legislation that grants certain rights to Data Subjects. Those rights apply to all the Users of Rouut worldwide – the fact that we are a company registered in the EU and we process your information in the EU (Estonia) makes all Rouut Users Data Subjects under the GDPR.

8.1. Your rights under the GDPR

For as long as we are in possession of your information, you have the following rights:

  • Right of access – you may ask us whether we are processing your information and you have the right to request a copy of the information we hold about you.

  • Right of rectification – you have the right to correct inaccurate or incomplete information about yourself; you also have the ability to do so yourself in the 'Settings' section of your Profile.

  • Right to be forgotten – in most circumstances, you can ask for the information that we hold about you to be erased from our system.

  • Right to restriction of processing – where certain conditions apply, you can ask us to 'block' the processing of your information.

  • Right to data portability – you have the right to have the data we hold about you transferred to another organization and to receive the information in a structured, commonly used format. This functionality is under development – in the meanwhile, you can contact us at [email protected] to request your data.

  • Right to object – the GDPR gives you the right to object to certain types of processing, such as direct marketing. Currently, we are not using your Personal Information for any marketing purposes and we do not foresee such use in the future.

  • Right to object to automated processing (including profiling) – This right provides the data subject with the ability to object to a decision based on purely automated processing. Like with the right to object, we are not processing your Personal Data for such type of automated decision-making and we are not anticipating such use in the future.

If you wish to exercise any of those rights, contact us at [email protected]. You can also contact Rouut through the form "Support Request" here.

If you have any concerns about how Rouut processes your Personal Information, you have the right to lodge a complaint with a suitable data protection authority. Here you can find a list of data protection authorities in Europe.

8.2. Grounds for processing

The GDPR requires every organization that processes information about EU users to do so on the basis of specific legal grounds. Rouut processes information on the basis of the following grounds:

  • Legitimate interest - It is necessary to provide the Service's features. Our main ground for processing is our interest in delivering you the best Service possible. Rouut collects and uses certain information in order for the Service to fulfill its functions. Certain information about the user is necessary to create and maintain your account.

  • Contract - processing is necessary to fulfill our contractual obligations towards you. By signing up for the Service, you enter into a legally binding contract with Rouut, established in the terms of use link. Although it might sound very business-like, entering into a contract by signing up to a website is extremely common on the Internet and necessary for you to use the Service.

By creating an account and accepting the Terms of Use, you provide certain Personal Information for us to process.


9. International Data Transfers

SUMMARY: Rouut is a company registered in the United States but outsources its hosting services to Amazon Web Services, which provides data centers across Europe and the United States.

We use Amazon Web Services for the purposes of hosting our Service. We transfer the data to servers across Europe and The United States. We take appropriate safeguards for international data transfers, all the data is encrypted and sent through a secure TLS connection.


10. Security

SUMMARY: We utilize a variety of industry-standard safeguards to keep your Information safe, such as secure coding, privacy by design/default, two-step authentication, encryption, TLS connections, and 3-layer access.

Rouut takes information security very seriously. Sustainability, privacy, and security are paramount values in our organization. We work hard to protect the Personal Information you give us from loss, misuse, or unauthorized access. We utilize a variety of safeguards to protect the Personal Information submitted to us, both during transmission and once it is received.

Rouut implements a number of safeguards to ensure that our systems are secure. Rouut performs code reviews and security and privacy testing on every new feature. Rouut utilizes automated package vulnerability scanners – which scan the system for known vulnerabilities and automatically prepare and implement a patch that will fix the vulnerability.

Rouut also implements security monitoring, which monitors strange activities and detects suspicious traffic.

Rouut enforces a multi-layer approach to the service's security. Accessing the managerial part of the service requires complex authentication. Every layer has access to different data and privileges. From the mid-layer downwards, there's IP domain restriction, self-signed certificates, and IP whitelisting/restriction. On top of the before-mentioned safeguards, Rouut also uses multi-factor authentication for development and management systems.


11. Children's Privacy

SUMMARY: We do not intentionally gather Personal Information from persons under the age of 16.

If you are under the age of 16, please do not submit any Personal Information through the Service. Rouut does not collect or process Personal Information pertaining to a child, where a child under the GDPR is defined as an individual below the age of 16 years old.


12. Contact Us

You can direct any questions regarding this Privacy Policy to Rouut by sending an email to [email protected], or by post to:

Rouut Inc, 2110 Clearlake Blvd, Champaign, IL 61822

Please include your name and email address in email requests, and your name and postal address in mail requests.


These policies are part of Rouut’s Terms of Service. For more information, contact Rouut at [email protected].